![]() ![]() Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Photosmart 6520, you cannot print in black ink. So 9 months warranty and I have an anchor instead of a printer. I cleaned the print head 5 times but still nothing. Tried it with hot water from the tap for 15 minutes and it will always print in black. Have done some research and I saw that a few people had succeeded by soaking the cartridges in the hot water. Thought maybe I had a bad so I bought another black cartridge and same problem. The cartridges are brand new inks authentic HP. Diagnosis of print quality page show an empty bar for black. Rank of ink so I bought new cartridges and everything prints fine except for blacks. ![]() This seems to be a common problem for these printers. Photosmart 6520: HP Photosmart 6520 will not print black Especially make sure to check the events as on the Six Solution. The in the here document troubleshooting steps may help resolve problems with black not not printing on your Photosmart 5520. I put the cartridge in my printer and it worked fine. Now, I just can't get anything to print in black. Black ink ran out so I replaced it with a previously used ink cartridge which is of the same type # 564 but a XL version. I have a new HP Photosmart 5520 printer all-in-one. New Photosmart 5520 will not print in black I found answer in response to earlier questions and the work now after cleaning print head. I tried new ink cartridge not complete poster, no error message displayed. Photosmart 5520 is not printing black ink Overall, the servie is nice - just called him several times. But yesterday, I try agin, then the problem is gone. I tried everything suggested in the web forum such as cleaning, alignment, prower AC cycle. I replaced the 4 cartridges again purchased at HP online.Īfter that, the black will not print if I choose to print in color.īut if I print in "black and white only", black is in fact works very well. I just replaced the cartridges for my PHOTOSMART 5520.Īfter that, color printing has no black color.įor some unknown reason, this problem is gone when I tried printing 2 weeks later. Scroll down and click on: contact HP options - click Get phone numberįile number and phone number are displayed. Scroll up to "still need help? Fill out the form to select your contact options. Enter the product number or select Auto detection If the above does not give satisfactory results so please post back here after contact you HP.įrom a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process: If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty. The message here is a troubleshooting document links for the Photosmart 5520. The 'clean' running service printhead several times does not solve the problem. I just bought a new 3-pack true black ink cartridges. My Photosmart HP 5520 stopped printing the black cartridge. Photosmart 5520: HP photosmart 5520 - will not print black ink ![]()
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